Senior/Risk Case Analystat NZ Qualifications Authority -
You will be doing rewarding and important mahi to ensure learners receive quality tertiary education.Whakatairangatia ngā kete o te mātauranga ki te ao mārama! E te tai whakarunga, e te tai whakararo - nau piki mai, nau kake mai ki te Mana Tohu Mātauranga o Aotearoa.May the baskets of knowledge (education) be brought into the world of light.
We welcome one and all to join us at the New Zealand Qualifications Authority.About the role NZQA is responsible for ensuring the quality of non-university tertiary education organisations and the qualifications and programmes being delivered across New Zealand.
The Risk Management team manages regulatory compliance and risk in the tertiary sector. This includes investigating educational quality, student safety and financial compliance. We are seeking an experienced analyst or senior analyst with a successful track record, ideally with previous experience in a compliance or investigative role.The role requires managing a varied caseload.
No two days are the same! Some of the things you will be doing are:managing risk cases including investigating and taking action within a regulatory frameworkengaging with students and providers on a day-to-day basisvisiting providers as part of an investigation (from time to time)collaborating with other teams within NZQA and liaising with relevant agencies.Skills and experienceWe work in a complex environment, to succeed you will be:an analytical thinker with a curiosity for learningcomfortable working with ambiguity and applying judgement through using critical thinkingable to interpret and apply government policy, legislation and rulesan experienced relationship builder, and highly skilled and confident communicatorcommitted to building your cultural competencies and deepening your understanding of Te Tiriti o Waitangia ‘doer' with a continual improvement mindset who enjoys seeing the outcomes of their work.Previous experience of regulatory or investigative work and/or knowledge of the New Zealand tertiary education sector would be an advantage.We are a te reo Māori learning organisation and welcome candidates from diverse backgroundsNZQA is a te reo Māori learning organisation and is committed to equity and lifelong learning.
We welcome candidates from diverse backgrounds that will enrich our understanding of the education system. We prioritise the importance of understanding tikanga in building a culturally responsive workplace. NZQA is dedicated to providing a welcoming environment to Māori and Pacific staff and has active Māori and Pacific staff networks which contribute to NZQA's strategic action plans.What we can offer:A strongly supportive team environmentA role with lots of variety where you can see the impact of your workApply Now!Apply online with your CV and Covering Letter.
Please outline the level of role you are interested in applying for:Senior Risk Case Analyst, and/or Risk Case Analyst.We will be continually reviewing applications as they are received, so would encourage you to submit your CV promptly for consideration.If you would like to discuss further, please email Kerry Ryan at kerry.ryan@nzqa.govt.nz.Applications close at 5.00 pm on 12 August 2025.For more information about this role and NZQA please refer to the job descriptions, NZQA's Customer Charter and Organisational Values.
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