[ref. a83171317] Store Manager - Dargaville

Hours: Minimum 30 hours per week

About Us

At The Corner Shop Dargaville, we are a Dairy/superette based in Dargaville, Northland. We are providing high-quality products and have a loyal customer base who enjoy our exceptional customer service. We are looking for full-time & permanent Store Manger.

As a Store Manager you will be responsible for :

1. Effectively manage the overall operations of the Store i.e. The Corner Shop Dargaville
2. Lead the team independently and supervise the staff for smooth routine operations of business.
3. Manages the daily operations of The Corner Shop Dargaville.
4. Manages and supervises staff, including hiring, rostering, training and performance evaluation
5. Develops and implements policies and procedures to ensure efficient and effective operations
6. Ensuring compliance with Health and Safety regulations
7. Monitors and analyses sales and financial data
8. Monitor and order stock when required
9. Manages establishment’s finances, including budgeting and financial reporting
10. Develops and maintains relationships with suppliers, and negotiates contracts and pricing
11. Implements marketing and promotional activities to attract and retain customers
12. Resolves customer complaints and ensures high levels of customer satisfaction
13. Strategically plan the growth of business at local level ensuring maximum regular casual customer at the store.
14. Introduce and implement new and innovative ideas to generate revenue.
15. Manage operations with passion, integrity and knowledge while promoting the culture and values of the Store.
16. Take random customer feedback to assess their satisfaction regarding customer service and use the same for making change in strategy of the business
17. Plan promotions and combos to attract customers as part of marketing
18. Implement new company policies and procedures by developing plans and instructing staff.
19. Provide direction to shift leaders and staff to achieve the Store goals.
20. Consistently review operations and staff to identify any problems, concerns and opportunities for improvement
21. Provide coaching and feedback to staff and assess performance on an ongoing basis
22. Create a positive consumers experience by delivering a high level of service and ensuring all staff engage customers
23. Manage the store to meet or exceed standards in safety and cleanliness.
24. Train and coach staff on customer services principles and practices
25. Follow the store policies and procedures including those for cash handling and safety/security
26. Stocktake periodically and to check for difference in physical stock and stock in books.
27. Make policies and checks to minimise stock expiry and wastage and to minimize the difference between physical stock at store and stock in books
28. Plans promotions to minimize stock expiry and wastage.

Requirements: Age 18 years or older.

Be able to work on weekend and on public holidays

available as per the rostered shifts including weekends.