Retail Sales Assistant (Key Holder)
Toyworld Henderson – your local one-stop toy destination – is looking for a Full-Time Retail Sales Assistant to join our fun and energetic team!
Toyworld is the largest network of independently owned toy stores in Australia and New Zealand, offering a wide range of toys, games, hobbies, and collectibles from leading brands like LEGO and Fisher-Price. Each store is a local, community-focused business providing expert advice, service, and tailored recommendations to customers of all ages.
Purpose of position
This role forms a key part of the store operations and customer experience. The role is responsible for supporting the store manager/assistant manager in the full operation of the store whilst operating in a proactive manner. When the store manager and assistant manager are not present the key holder is responsible for the in-store operations.Full-Time Role (30-35 hours per week) paying $23.50 - $25 per hour.
What you’ll be doing:
- Providing outstanding customer service and ensuring every customer leaves happy
- Assisting with sales, product advice, and upselling where possible
- Merchandising, restocking shelves, and maintaining store presentation
- Operating the POS system and handling transactions accurately
- Helping with laybys, promotions, and special orders
- Being part of a supportive team environment where no two days are the same!
What we’re looking for:
- Retail or customer service experience (preferred but not essential – training provided)
- Friendly, enthusiastic, and approachable personality
- A genuine passion for toys, games, and collectibles
- Reliable, punctual, and a strong team player
- Ability to work weekends and during busy retail seasons (especially Christmas )
What we offer:
-Full-time role with consistent hours- Staff discounts across our amazing range of toys & collectibles
-On-the-job training and support/Opportunities to grow
Be part of New Zealand’s largest specialty toy retailer!
Send your CV and a short cover letter telling us why you’d be a great fit for Toyworld