[ref. k4210504] Cafe Manager Glou Glou

Glou Glou Espresso and Wine Bar is all about perfect pastries, great food, the best coffee, genuine hospitality, and a team culture that supports one another.

We are looking for an experienced cafe manager to lead our daytime cafe operations.

Are you passionate about hospitality? Do you want to be part of an exciting and evolving business with opportunities to learn, develop and grow your skills?

• Hospitality - creating memorable experiences by making people feel valued and welcome
• Pride - offering food and service we can genuinely be proud of
• Community - ensuring our space is the hub of our local neighbourhood

You will enjoy staff discounts, a supportive work environment and opportunities to grow in the future.

Must be available to work weekends and nights and be legally able to work in New Zealand. Please note that Glou Glou is not an Accredited Employer.

• Plan and co-ordinate the daily operations of the cafe, alongside the Wine Bar Manager.
• Manage and supervise staff, including hiring, training and performance management
• Create a respectful, welcoming atmosphere for our team and uphold morale.
• Oversee the prep and presentation of all beverages
• Work closely with our Head Chef to oversee the prep and presentation of food and to ensure our customers are happy
• Maintain high standards for warm, friendly service that create memorable experiences that keep guests talking long after their visit.
• Work with suppliers around pricing, stock items and ensure timely delivery of goods and services
• Manage labour budget and cost of goods
• Manage beverage inventory and order supplies as needed
• Manage transactions including cash handling and daily reporting
• Ensure compliance with Health and Safety and Food Safety requirements

Competencies: Mandatory

• A current LCQ and Managers Certificate.
• 2 years’ experience as a Restaurant Manager in a similar sized venue
• A willingness to learn and a great attitude
• Welcoming personality and immaculate presentation
• Excellent organisational skills and able to hit deadlines/timeframes
• Ability to lead and influence others to get results, both in your direct team and outside it
• You must model and lead “above the line” behavior displaying ownership, accountability and responsibility
• Demonstrate the highest standards of integrity and professionalism
• Understanding of managing COGs and labour cost
• Understanding of pricing recipes.
• Ability to remain calm and make good decisions when under pressure

• A deep knowledge of wine and beer
• An understanding of Profit and Loss Statements.
• Barista experience and knowledge.