Part Time Administration Support - EDat Health New Zealand - Te Whatu Ora Hutt Valley -
- Emergency Department
- Hutt HospitalContract: Permanent
- Part Time (0.5 FTE Rostered and Rotating) Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is dedicated to serving all New Zealanders.
Through integration and collaboration, we're building a health system underpinned by partnership, equity, sustainability, whānau-centred care, and excellence.
About the Role As Front of Whare, you will be responsiblefor providing essential administrative support and reception services in afast-paced, 24/7 environment.This role is pivotal in ensuring smoothoperations within the Emergency Department and delivering a welcoming andefficient experience for patients, whānau, and the wider community.Key Responsibilities:Deliver high-quality front-of-house reception servicesGreet and assist patients and whānau with empathy and professionalismManage patient data, documentation, and administrative systems accuratelyProvide timely administrative support to clinical teamsMaintain clear communication with staff and departments within the hospitalWork across a rotating roster, including afternoon, overnight, and weekend shiftsThis position requires excellent communication, strong attention to detail, and the ability to stay calm and organised under pressure.
Flexibility and a commitment to teamwork are essential, as is a genuine desire to support people in a healthcare setting.The salary band for this role is $67,943- $77,141 (pro-rata), depending on experience.About the Team/Service Location Our Emergency Department (ED) at Hutt Hospital is a Level 4 emergency care service, seeing around 80,000 patients each year.
The ED is particularly busy during the winter months, requiring a responsive, resilient, and compassionate team.At the heart of our mahi is patient-focused care, and our Front of Whare team plays a crucial role in ensuring every person who walks through our doors feels supported, safe, and respected.We are a vibrant and close-knit support team who consider our staff as whānau.
We work together with aroha, professionalism and a commitment to excellence, delivering seamless and responsive administration services for all visits, admissions, transfers, and discharges from the Emergency Department.We value manaakitanga, integrity and teamwork, and we're looking for someone who shares those values, someone who will bring a calm, welcoming presence and a genuine desire to make a difference.About youWe're on the lookout for an engaged, compassionate, and professional individual to join our whānau in the Emergency Department.This is a 24/7 rostered and rotating role, so flexibility is essential- you'll need to be available to work afternoons, nights, weekends, and public holidays.You'llthrive in this role if you're someone who:Brings energy, empathy andprofessionalism to every interactionExcels in high-pressure orfast-paced environments, staying calm and focused when it countsHas excellent time management andmultitasking skills, and can meet tight deadlines while maintaining accuracyIs customer-focused, with agenuine desire to support patients, whānau, and colleaguesHas a strong eye for detail andtakes pride in delivering high-quality workIs confident working with peoplefrom diverse cultures and backgrounds, and communicates with kindness andrespect, especially with those who may be distressed or vulnerableIs a team player who showsmanaakitanga in their work, and actively contributes to a positive, supportiveteam culture.Working at Health New Zealand Health New Zealand | Te Whatu Ora is 'the weaving of wellness'.
We're dedicated to ensuring excellent healthcare for the people of Aotearoa/New Zealand.
Our people are at the heart of everything we do.Health New Zealand are committed to being good employers and honouring our equal employment opportunity obligations.
We embrace diversity and welcome application from all people, including all gender identities, ages, ethnicities, sexual orientations, and disability.
A workforce that is diverse and inclusive means that we are better positioned to understand and service our community.
We are pro-equity health organisation, with a particular focus on Māori, Pacific Peoples, and the Disability Community.
How to Apply To apply please click 'apply now.' All applications must be submitted through our online careers' portal.
If you have any questions about the role, please contact Helen.Clark@huttvalleydhb.org.nz.
We will review applications as received and may proceed with the recruitment process, before the closing date of this advertisement.