Technology and Data Lead - Christchurch

About SMB

Join us to build green-field risk infrastructure on the shoulders of a trusted brand, balancing compliance and customer experience while steering SMB’s next phase of high-growth innovation.

About the Role

We are seeking a full-time Technology and Data Lead to oversee our technology operations, strengthen data and analytics capabilities, and drive innovation. This is not a pure engineering role but requires strong technical fluency across cloud platforms, SaaS tools, website development, and data systems plus the ability to deliver hands-on solutions while coordinating with vendors and internal teams.

• Ensure operational reliability and stability across the technology environment.
• Act as the first technical point of contact for real-time issue resolution and vendor coordination.
• Lead development and continuous improvement of customer-facing websites and portals.
• Manage integrations across systems and stay ahead of API/product changes.
• Build and maintain data warehousing and analytics automation capabilities.
• Partner with stakeholders to ensure clean, timely, and accessible data for reporting and insights.
• Pilot and apply Gen AI / agentic AI tools to unlock insights, automate workflows, and augment decision-making.
• Oversee platform security, access management, and compliance support.
• Maintain clear system documentation and coordinate change management.

Skills and Experience

• Strong experience in website development (front-end/back-end, APIs, portals).
• Proven track record in data warehousing and analytics automation.
• Hands-on comfort with lightweight engineering (e.g., scripting, API work, data wrangling).
• Solid understanding of cloud-based and SaaS ecosystems.
• Experience managing integrations and vendor relationships.
• Strong problem-solving skills and ability to resolve technical issues under time pressure.
• Excellent communication skills, with the ability to translate technical issues for business stakeholders.

• Familiarity with Gen AI / agentic AI applications in data, insights, and automation.
• Experience in financial services or fintech environments, particularly regulated industries.
• Exposure to compliance frameworks, IT risk assessments, and audits.
• Background in scaling technology platforms for growth-stage businesses.
• Experience with modern data stacks and BI/reporting tools.

• An exciting opportunity to grow with a scaling new brand.
• High ownership, autonomy, and a real seat at the table in decision-making.
• Learning and development support (mentoring).
• Flexible working arrangements (remote/hybrid options available).
• Collaborative, supportive, and innovative team culture.
• Competitive salary and a performance-based incentive structure.