[ref. s42155621] ICT Project Manager

Company Overview

Newasia Logistics Ltd is a leading logistics and freight forwarding provider, specialising in international shipping, cross-border trade, warehousing, and E-commerce logistics. We are committed to innovation, operational excellence, and delivering integrated supply chain solutions that meet the evolving needs of our clients.

Position Overview

We are seeking an experienced and forward-thinking ICT Project Manager to lead the end-to-end development and implementation of a centralised, AI-integrated digital logistics platform. This role will oversee system unification across customer relationship management (CRM), communication portals, freight and delivery tracking, warehousing, customs clearance, mapping tools, and data analytics.

Additionally, the role will play a pivotal part in conducting market feasibility studies and driving the research and technology roadmap for robotic logistics and drone delivery systems, with a long-term goal to enhance last-mile efficiency and overall operational innovation.

Salary Range: $125,000 - $150,000

Key Responsibilities

• Lead the planning, design, and deployment of an integrated ICT platform encompassing: CRM, customer communication, and ticketing systems; Freight, warehousing, inventory, and delivery management systems; Customs clearance processes, digital mapping, and logistics tracking; Data aggregation tools with AI-driven analytics and reporting.
• Coordinate with internal teams and software vendors to ensure compatibility and workflow automation.

• Collaborate with AI engineers to integrate machine learning models that support process optimisation, customer communication, and predictive logistics.
• Define and oversee the deployment of automated workflows to reduce manual tasks and streamline real-time decision-making.

• Conduct feasibility assessments and technology reviews on robotic logistics and drone delivery applications for last-mile operations.
• Evaluate emerging solutions, pilot new technologies, and make strategic recommendations for long-term adoption.
• Coordinate prototype development, trial deployment, and cost-benefit analysis of advanced logistics technologies.

• Perform market research and competitor benchmarking to assess the viability of new digital and AI-enhanced logistics solutions.
• Develop business cases and investment proposals for future technology integration.
• Monitor global trends in smart logistics, automation, and sustainable delivery practices.

• Define project scope, timeline, resource allocation, and risk controls for all ICT projects.
• Manage project life cycle from initiation to delivery, applying Agile or hybrid methodologies as appropriate.
• Maintain documentation, track progress, and ensure compliance with ICT governance policies.

• Serve as the key liaison between technical teams, business units, external developers, and vendors.
• Coordinate change management strategies and deliver training sessions for internal users on the new platform and digital tools.

• Establish KPIs for post-implementation performance across systems.
• Use data insights to drive ongoing optimisation of digital tools and operations.

Key Qualifications and Skills

• Bachelor’s degree in Information Technology, Computer Science, or a related field.
• At least 3 years’ experience in ICT project management, AI development, preferably in robotic or drone logistics, or transport technology sectors.
• Proven track record in delivering complex system integration and digital transformation projects.

• Strong understanding of integrated logistics systems (e.g., CRM, WMS, TMS, ERP).
• Experience with AI integration, API-based platforms, and automation technologies.
• Familiarity with robotic systems, drone logistics, and smart delivery platforms is highly advantageous.
• Proficiency in project management tools (e.g., Jira, Trello, MS Project) and modern DevOps workflows.

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