Front of House
About Us
Comprende Short Stay Ltd is a Wellington-based property company with operations across:- Residential property management
- Short-term (Airbnb) management
- Hotel management
- Housekeeping
- Real estate sales
As a growing business, this role is fundamental to our focus on our clients, tenants and guests. We pride ourselves on our professionalism and reliability. Our team work hard to protect our culture, hold each other to high standards and have lots of fun.
About the Role
This role is the first point of contact for clients, guests, and visitors. You’ll be responsible for providing front desk, reception services and supporting the wider team. Ultimately, you will contribute to ensuring that all client and guest interactions are handled professionally and efficiently.
Key tasks include:- Greeting and assisting clients, guests, and visitors
- Managing enquiries (phone, email, and in person)
- Coordinating guest check-ins and check-outs
- Supporting property management and sales teams with client service needs
- Maintaining records and providing admin support as required with audits and reports as required
- Keeping front-of-house areas tidy and professional
Skills and Experience
We are looking for someone with:- Strong communication and interpersonal skills
- Customer service experience (front-of-house, reception, or similar preferred)
- Good organisational skills and attention to detail
- The ability to work well in a team and independently
- Professional presentation and reliability
- $30 - $32 per hour pay rate
- Minimum of 40 hours per week (full-time, permanent)
- Opportunity to be part of a growing and supportive company
How to Apply
If this sounds like you, please apply now by sending your CV and cover letter to our CEO Grant Foggo, at grant@comprende.co.nz. Please note that templated responses and those addressed to the Hiring Manager will be ignored.