Team Leader Safety Responseat Accident Compensation Corporation - - Taupo
About the role' As a team leader'based in our Hamilton hub, you will be'supporting our Safety Response Coordinators who are responsible for sharing information with our partner agencies to support risk assessment and safety planning for families and whānau impacted by family violence.
You will also support your coordinators in their role of identifying wellbeing and safety concerns for children and young people and escalating those concerns in high-risk situations. At times you may need to take calls from the coordinators outside of normal business hours as they work a 7 day a week roster (between the hours of 7 AM and 4 PM), including statutory holidays.
You will'empower'your'team to'provide an accurate and efficient service ensuring our customers receive the right information at the right time. The indicative salary is $101,287 (plus 9% superannuation). based on skills, experience and internal relativities About you To be successful you will need to be able to hit the ground running and will be in your element coaching and mentoring'team members and'providing support to ensure our success.
You'will'thrive working'in a'fast-paced'environment and'enjoy the opportunity to'work'collaboratively with both internal and external stakeholders. If you are an experienced customer focused leader who thrives on consistency, collaboration and supporting your team to deliver quality work this is the role for you.
Important Skills Leadership experience in a fast-paced inclusive environment.Proven ability to motivate operational teams to achieve customer outcomes using data and insights.Experience coaching people to achieve'results, adapting your approach to suit individual needs and styles.Strong interpersonal skills with the ability to make pragmatic decisions in complex and/or challenging situations.Ability to motivate teams with a collaborative approachYou'll bring curiosity and a drive for continuous improvement, along with resilience, adaptability, and the ability to thrive through change.Benefits of working at ACC: A supportive and inclusive work environment that values your knowledge and expertise.Opportunities for professional development and growth within the organisation.The option to explore flexible working that suits your needs and ours.A challenging opportunity with plenty of variety.We're looking for someone who is proactive, efficient, and thrives in a collaborative environment.
You'll bring strong initiative, a people first mindset, and a genuine belief in our purpose. Comfortable leading through ambiguity, you'll seek out opportunities, solve problems independently, and help drive momentum. How to apply' Please attach your CV and cover letter.' Applications close Applications will close Sunday 27 July 2025 at 11:59pm.We will be interviewing in-person in Hamilton on Tuesday 5 August, Wednesday 6 August and Thursday 7 August 2025. If you encounter accessibility issues when submitting your application, please email'hrhelp@acc.co.nz' Late applications will not be accepted.