Warehouse Assistant & Customer Service

placeAuckland calendar_month 
This role would be ideal for:
  • A university student (particularly studying business, marketing, or a related field) keen to learn how a small online business operates, or
  • A mum returning to work or looking for part-time hours after school drop-off.
Hours
  • Monday to Friday: 8am - 2pm
The Role
  • Order fulfilment: preparing click & collect orders, picking and packing online orders for dispatch
  • Customer service: responding to customer emails, managing warranties, exchanges and general enquiries
  • Warehouse support: receipting inwards goods, putting stock away, and assisting with inwards/outwards logistics
  • Stock coordination: liaising with the team around stock levels and replenishment
  • Website & marketing support: basic product maintenance, blog creation, with scope to grow into email marketing and website editing over time
About You
  • Strong attention to detail
  • Confident with computers and systems
  • Experience posting on social media
  • Excellent written and verbal communication skills
  • Honest, reliable, and punctual
  • Previous order fulfilment, retail or customer service experience is a bonus
  • An interest in specialty coffee and coffee equipment is highly desirable
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