Retail Manager
- Staff management and retail experience is key!
- Based in Porirua
- Permanent Full Time Role
Health is everything — and at **Life Pharmacy North City**, we're leading the way in redefining pharmacy. We're proud to be at the forefront of community health, offering a nurse service 7 days a week and a dedicated team passionate about helping people on their path to better health.
We're seeking a Retail/Operations Pharmacy Manager to lead our vibrant store, drive innovation, and create a culture where service, wellbeing and business success walk hand in hand. We're after a dynamic leader who understands the unique environment of community pharmacy and thrives in a fast-paced, customer-driven space.
**Key Attributes:**- Visionary leadership with the ability to influence, coach and develop others
- Commercial acumen and a deep understanding of retail and pharmacy performance drivers
- Passionate about customer care, with a strong service ethos
- Growth mindset and a bias for action Organised, strategic and values-driven
- Opportunities for career advancement and growth
- Supportive and dynamic work environment
- Access to training and professional development programs
- Various discounts at retail and service providers - Including discounted Health Insurance and Gym Memberships!
**About the role -**
With a passion for customer care and sales, you'll make sure our customers get a great experience, as you develop your ability to blend retail, customer service, and people leadership skills and experience. You will be the driving force in leading the team performance to achieve retail sales and achieving customer experience excellence, creating a loyal customer base and enhancing store growth.
This is a **Permanent Full Time position**, rostered 35-40 hours across 5 days from Monday to Sunday.
**What you'll need to succeed:**- Minimum 5 years' experience in operations, retail, or pharmacy management (pharmacy retail environment preferred)
- Proven leadership experience, ideally across multidisciplinary teams (pharmacy, retail, health or beauty)
- Strong people management and team development skills
- Familiarity with Toniq and retail systems (advantageous)
- Inventory and stock management experience, including buying knowledge
- Knowledge of pharmaceutical and natural health products desirable
- Ability to step confidently into a leadership role and prioritise a high workload
- Commercial acumen and a customer-focused mindset Excellent communication skills, both verbal and written
- Motivated, dynamic, and solutions-focused with a great attitude
**Green Cross Health** is one of New Zealand's leading primary health care organisations. We are united by our values, which are caring for the community, looking after each other, working together and doing the right thing. With over 3,000 employees around New Zealand, we are committed to providing the best support, equitable care and advice to our communities.
Applicants **must** have NZ residency or a valid NZ work permit.
Join us at **Life Pharmacy North City** and take your next career step in a role that offers challenge, variety, and a genuine connection to the community.
Apply now and be part of something meaningful.