Administrator
Contract: 12 months fixed-term, full-time
Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is dedicated to serving all New Zealanders. Through integration and collaboration, we - re building a health system underpinned by partnership, equity, sustainability, whanau-centred care, and excellence.
About the role
We are seeking an experienced administrator to come and join our close-knit administration team at Te Whare o Matairangi.
The administrator role is responsible for the effective and efficient provision of all administrative services within the unit. For this role we are looking for somebody who can take lead on the day to day running of our busy reception area. You will be the first point of contact for all clients and visitors of the ward.The ideal candidate will be a friendly face who can provide exceptional customer service whilst working in a high-pressured environment. The salary for this role is $66,611.
Day to day duties include:
- Reception - ensure all visitors and telephone callers are greeted courteously with their needs ascertained and addressed promptly
- Make client/tangata whaiora appointments as necessary
- Order supplies and maintain adequate stocks
- Liaising with clinicians and other health professionals to ensure clients - needs are met
- Providing administrative support to the Team Leader
- Maintain and update clients electronic and physical health records
- Actively contribute to Quality Improvement activities within the service, identifying opportunities for improvement
About our team
Te Whare O Matairangi is the adult mental health in-patient unit situated on the Wellington Regional Hospital campus. Te Whare O Matairangi is funded to provide 29 beds and provides services for people experiencing an episode of acute mental illness that requires a safe environment with intensive nursing and medical treatment.
The unit is staffed with 3 Psychiatrists, over 45 Nursing staff, and in addition there are Occupational Therapists, a Clinical Psychologist, Social Workers, Mental Health Support Workers and Administration staff.
Our administration team is made up of 5 admin/reception staff. We work collaboratively as a team amongst ourselves and within the wider MHAIDS service to contribute to better outcomes for all our clients.
Mou - About you
To be successful in this role you will have a friendly and professional manner, experience working in a similar administration/reception role and be a proactive team player. Along with being able to multi task and think on your feet, you will have a level of resilience to work in a challenging environment while remaining calm under pressure.Knowledge and understanding of the Mental Health Act is preferred but not essential.
Working at Health New Zealand
Health New Zealand | Te Whatu Ora is - the weaving of wellness - . We're dedicated to ensuring excellent healthcare for the people of Aotearoa/New Zealand.
Our people are at the heart of everything we do. Health New Zealand are committed to being good employers and honouring our equal employment opportunity obligations. We embrace diversity and welcome application from all people, including all gender identities, ages, ethnicities, sexual orientations, and disability.A workforce that is diverse and inclusive means that we are better positioned to understand and service our community. We are pro-equity health organisation, with a particular focus on Maori, Pacific Peoples, and the Disability Community.
How to Apply
To apply please click- apply now.
- All applications must be submitted through our online careers
- portal by Date.
If you have any questions about the role, please contact lucy.britland@tewhatuora.govt.nz
We will review applications as received and may proceed with the recruitment process, before the closing date of this advertisement.