Assistant Manager
Assistant Manager – Pizza Hut Matamata
Location: Matamata, WaikatoPosition Type: Permanent Full-Time 30 to 40 Hours per week
Pay Rate: $30 to $34 per hour
About Us: Sunray Trading Ltd is seeking a reliable, customer-focused Assistant Manager to lead our dedicated team at Pizza Hut Matamata. This is an exciting opportunity for someone passionate about leadership, customer service, and team development in a dynamic food service environment.Pizza Hut is one of the world’s largest and most popular pizza chains, known for providing hot, delicious meals and exceptional customer service. Join one of New Zealand’s most iconic quick-service restaurant brands. We are looking for an experienced and motivated Assistant Manager to support the daily operations of our Pizza Hut Matamata store.
Position Overview:As an Assistant Manager, you will manage the shift supervisor and team members to lead and manage a high-performing team, ensuring customers receive fast, fresh, and friendly service every time. This is a hands-on leadership role suited for someone with strong people management skills and a passion for customer service.
Key Responsibilities:- Manage customer service standards and handle customer queries
- Control daily operations by scheduling roster
- Ordering food supplies.
- Developing team members, assist with recruitment, training, and performance management
- Monitor food safety, hygiene, and store cleanliness
- Maintain stock levels and assist with ordering and inventory
- Support rostering, budgeting, and cost control
- Ensure all operations comply with company policy and legal standards
- Implement corporate and local marketing opportunities.
- Assisting with recruitment, interviewing and hiring of team members
- Organise and lead regular team meetings.
- At least 1 years’ experience in a hospitality or retail supervisory role
- Strong leadership, communication, and problem-solving skills
- Ability to motivate and manage staff across a range of shifts
- Knowledge of food safety regulations and health and safety standards in New Zealand.
- Demonstrated ability to effectively manage a team, including availability for evening and weekend work as required.
- Computer Literacy and excellent written and verbal communication skills
- Holds a formal qualification equivalent to a New Zealand Level 5 qualification preferably in computer applications, business or any
- Experience in software such as Oracle MICROS, Bringg, and Hutbot will be advantageous.
- Ability to manage inventory and budgeting.
- Ability to work under pressure in a fast-paced environment.
- A passion for providing excellent customer service and maintaining high standards.
- Own reliable transport.
- Clean MoJ check
- A supportive, team-oriented work environment.
- Successful applicants will be required to complete in-house online training and modules.
What We Offer: Training and development opportunities
Career pathway with a global brandSupportive and inclusive team culture
Immediate start available