Automotive Workshop Supervisor
MC Admin Group Palmerston North
We seek a Full-Time Automotive Workshop Supervisor to oversee daily operations at our busy automotive repair facility. This hands-on role combines customer service, team coordination and administrative tasks - perfect for someone with practical workshop experience seeking leadership responsibilities.
Key Responsibilities:
Client Interaction- Be first point of contact for customer enquiries
- Explain repair processes and timelines clearly
- Manage customer expectations regarding costs/services
- Collaborate with technicians to develop accurate quotes
- Prepare formal quotations using company templates
- Schedule repair appointments via phone/email/booking system
- Allocate daily tasks to workshop staff
- Monitor workflow to meet deadlines
- Maintain workshop consumables supplies
- Process invoices/receipts
- Track accounts and follow up payments
- Order parts from approved suppliers
- Verify deliveries against purchase orders
- Manage inventory of common replacement parts
Requirements:
- 1 year local administrative related experience or a level 2 to 3 relevant qualification.
- Must be able to work on weekends and work overtime.
- Basic computer literacy (MS Office/Workshop Software)
- Mandarin/Cantonese communication skills (advantageous for serving our majority clients in local Chinese community as Palmy's only Chinese-speaking automotive workshop)
What Eagle King Investment Offer:
- Structured training program
- Modern workshop facilities
- Supportive team environment
- Competitive hourly rate $27-$30
- Guaranteed working hours 30-40
Please note your visa status in the cover letter or CV if you are not a New Zealand Citizen or Resident.
If you feel this job is right for you, please upload your CV with a cover letter by clicking "APPLY" now.
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