[ref. s95694601] Adventure Park Lead Instructor - Full time
Adventure Park Lead Instructor - Bay of Plenty (Full-time)
Start Date - Early October
We are looking for a reliable, enthusiastic, motivated individual with a love for the outdoors, great leadership and people skills to fill our Lead Instructor position at our Adrenalin Forest in the Bay of Plenty. Adrenalin Forest is an adventure climbing course amongst the trees, so if you love being outdoors, climbing and working with people, this might just be for you.
The responsibility and work required for this position include but is not limited to:
- Supporting the Manager in the day to day management and safety of the park
- Managing the daily operation of the park when the manager is on days off
- Keeping good relationships with local clubs, partners and organizations (city councils, chambers of commerce, etc.)
- Lead role in staff management and training
- Supervising clients on the course
- Client safety briefing and demonstrations
- Course maintenance, gear monitoring and inspections
- Client retrievals and rescues via rope access
- Cash handling, basic record keeping
- Answering the phones and taking bookings
- Reporting to the Manager, National Operations Manager or Managing Director as required
- A friendly, outgoing personality and love working with people
- A high standard of customer service
- Rock climbing/caving experience (Good climbing, rope technique and knowledge)
- Experience working in similar operation an advantage
- Great communication skills
- Fluent written and spoken English
- Good general computer skills
- High level of personal presentation and hygiene
- Honest, trustworthy and reliable
- Punctual with good time-keeping
- Able to maintain clear, accurate and up to date records
- Able to operate to set targets, standards, follow procedures and guidelines (Risk Management Plan and AdventureMark Audit Standards)
- Flexible – tourism has low to high demands which will affect how and when duties are required. The successful applicant must be adaptable and flexible with regards to working hours and how, what and when work is carried out and what days are taken off.
- Current First Aid Certificate
- Climbing or rope experience an advantage
- We train the rest
Please Note: If you do not have a first aid certificate on commencement of your employment you are required to obtain one at the soonest possible time at your own expense. Thereafter the cost of maintaining the currency of these will be covered by Adrenalin Forest Ltd.
Requirements: Reliable transport
Valid New Zealand work permitComfortable with heights of 25m
Days of Work: 5 days a week (including weekends, managed between the Operations Manager)
How to Apply: Please email your application along with a CV and cover letter to bop@adrenalin-forest.co.nz