Trade Support Team Lead
Probuild ITM | Full-Time | Rolleston
Lead a passionate team, drive operational excellence, and be part of a business that’s building the future.
At Probuild ITM, we’re proud to be New Zealand’s leading building and construction supply partner. We’re a locally owned business backed by national strength, and we’re known for our strong customer relationships, dependable service, and down-to-earth team culture.
We’re currently on the lookout for an experienced and motivated Trade Support Team Leader to join our Rolleston team. This is a hands-on leadership role where you’ll be overseeing our trade desk operations, supporting our trade sales team, and ensuring our customers receive the high level of service we’re known for.
What you’ll be doing:- Leading and mentoring the trade support team to deliver exceptional customer service
- Managing daily operations of the trade desk and coordinating with dispatch, yard, and sales teams
- Building strong relationships with our loyal trade customers and understanding their needs
- Helping streamline processes and improve efficiency across the team
- Supporting the GM of Ops with reporting, staff development, and continuous improvement initiatives
- Has leadership or supervisory experience, ideally in a trade or building supply environment
- Brings great communication and organisational skills
- Thrives in a fast-paced, team-focused environment
- Understands the importance of delivering excellent customer service
- Has a solid understanding of building materials and trade customer needs (preferred)
- Supportive team culture where your input is valued
- Great career development opportunities within a growing group
- Competitive remuneration and staff buying privileges
- Work with a team who take pride in what they do — and have a bit of fun doing it
Apply now via Trade Me Jobs with your CV and a short cover letter telling us why you're the right fit.
For any questions, feel free to contact Reagan Smith on 0275414152 or rsmith@probuilditm.co.nz