Assistant Store Manger CashConverters New Plymouth

Our Assistant Store Managers are strong operators with a flair for motivating, coaching and connecting with individuals to achieve their best.

ASM’s make it their business to understand process, compliance and regulatory requirements and lead from the front. They provide direction, support and motivation to staff, resulting in a fun, engaging and productive work environment.

As an ASM in one of our stores, you will be tasked with driving staff productivity, championing a positive store culture and assisting the Store Manager to ensure your store runs like clockwork. Our ASM’s are earmarked to become SM’s and receive training and development plans to encourage progression.

• Proven experience managing a retail team
• Understanding of business performance & KPI's
• Strong Interpersonal skills & ability to build relationships
• Performance management and coaching skills
• Excellent verbal and written communication skills
• Customer service orientated

• Effective time management skills
• Ability to motivate team & foster a positive work environment.

• Overseeing all aspects of daily store operations, including sales, inventory, and customer service
• Motivating and leading a retail team to achieve sales targets and provide exceptional customer experiences.
• Implementing company policies and procedures to maintain store efficiency
• Handling customer inquiries, issues, and complaints with professionalism to ensure satisfaction. Developing and executing strategies to drive sales growth and meet financial goals

-Conducting effective coaching and one-on-ones with your team.