Massage Therapist
Auckland
Seeking experienced Massage Therapists who will provide a high quality of therapeutic massage, Thai Massage therapies and Day Spa treatments. Bai Pho Thai Massage & Spa is a well-known spa in Greenlane. You will be joining a dedicated team providing premium levels of health, wellness and relaxation who are committed to delivering the best guest experiences.
This position has a minimum of 32 hours per week on rostered days Monday to Sunday between the hours of 10.00am and 7.00pm. A minimum hourly rate of $30.00. Applicants for this position must have either NZ citizenship, NZ residency or a valid NZ work visa.There is potential to earn overtime. We offer ongoing training to ensure you have the skills and knowledge needed to excel.
Duties & Responsibilities:- Provide various massage and body treatments, including Thai traditional massage, deep tissue massage, hot stone therapy, aromatherapy, facial massage, body scrubs and wraps, and foot massage.
- Ensure spa presentation and cleanliness meet spa standards, raising any issues to the manager.
- Ensure all treatments meet the spa standards, providing care and attention to detail.
- Conduct consultations with guests regarding their health conditions and treatment needs.
- Recommend suitable spa treatments or products to support guests’ requirements.
- Ensure treatment rooms meet the spa’s hygiene and safety standards.
- Regularly check and maintain spa equipment to ensure optimal condition.
- Build and maintain relationships with guests, delivering exceptional customer service.
- Promote spa products and treatment packages for guests to enhance customer loyalty.
- Handle guest feedback professionally, resolving issues and escalating when necessary.
- Work with spa team members to ensure smooth operations and guest satisfaction.
- Participate in training and development to improve skills and service quality.
- Administer uniformity in treatment skills and standards.
- Stay updated with new treatments, promotions, spa products, and ingredients.
- Clean up at the end of each shift and after each client.
- Maintain stock control levels and minimize product wastage by knowing the exact amounts for each regime.
- Ensure supplies of linen are maintained in the spa and appropriately stored.
- Perform any other reasonable tasks as directed by the manager.
- Hold a professional qualification in massage therapy, spa therapy, or a related field.
- Additional training or certification in Thai wellness therapies is preferred.
- Excellent massage and therapy skills.
- Strong communication and customer service skills.
- Team player with the ability to work in a health and well-being environment.
- Minimum of 2 years of experience working in a high-end spa or similar environment.
- Proficient in a wide range of massage techniques and wellness therapies.
- Passionate, patient, and detail-oriented with a high level of professionalism.
- Committed to delivering high-quality guest experiences.
- Physically fit and able to perform tasks that require standing for long periods and physical exertion.
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