Supervisor

• Supervising and coordinating cleaning staff across multiple commercial sites to ensure high standards of cleanliness and hygiene.
• Inspecting work areas regularly to ensure cleaning duties are completed according to company and client requirements.
• Preparing staff rosters, assigning daily duties, and monitoring employee attendance and performance.
• Training new cleaning staff on cleaning procedures, safe chemical handling, equipment usage, and workplace health and safety standards.
• Managing cleaning supplies, chemicals, and equipment inventory and arranging replacements when required.
• Liaising with clients and management to address complaints, special cleaning requests, and service improvements.
• Ensuring compliance with workplace health and safety regulations, including proper use of personal protective equipment (PPE).
• Monitoring the maintenance and proper operation of cleaning machinery and reporting repair requirements.
• Conducting quality control checks and implementing corrective actions to maintain service standards.
• Preparing reports related to staff performance, site inspections, incidents, and cleaning operations.
• Assisting cleaning staff during busy periods and ensuring all commercial sites are maintained in a clean, safe, and presentable condition.

• Diploma qualification in Cleaning Management, Facility Services, or related field
• Minimum 5 years of experience in commercial cleaning supervision
• Ability to supervise and manage multiple cleaning staff across commercial sites
• Strong knowledge of commercial cleaning procedures, chemicals, and equipment
• Good communication and leadership skills to coordinate with clients and workers
• Ability to work under pressure and meet strict deadlines
• Physically fit and able to work flexible hours, including weekends if required
• Strong problem-solving and time management skills
• Basic record keeping and reporting abilities for daily site operations

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