Investigators | Kaitūhura at Health and Disability Commissioner61,600 - 77,000

Strong analytical, communication and resolution skillsInvestigation experienceKnowledge of the health or disability sector an advantageFull time permanent roleAuckland CBD location (Britomart) and Wellington CBD locationKo wai tātou | Who we areThe purpose of the Health and Disability Commissioner (HDC) is to promote and protect health and disability services consumers' rights and to facilitate the fair and efficient resolution of complaints relating to infringement of those rights.As New Zealand's health watchdog, the Commissioner is involved in a wide spectrum of health concerns to ensure accountability in the healthcare system and promote high standards of care.Mō tēnei tūranga mahi | About this roleWe have an exciting opportunity for an Investigator with strong analytical, communication and resolution skills to join our professional, friendly and supportive organisation.

This is a full-time position within the Investigations Team.The principal role of the Investigator is to assist the Commissioner to determine whether there has been a breach of the Code. The Investigator will identify whether there are areas for service improvement and, if so, suggest appropriate recommendations for change.Ko ngā mea ka hiahiatia e koe kia angitū te haere | What you'll need to be successful:Ability to manage multiple investigations effectively, support colleagues, and actively enhance team performanceAn investigations background with a history of outstanding performanceAbility to work effectively under minimal supervisionAbility to identify and prioritise complex issues and deal with evidential difficulties/ challengesOutstanding written and oral communication skills, with demonstrated ability to communicate with people from a wide cross-section of the communityAbility to convey complex information accurately in clear and simple languageProven ability to manage a heavy caseload, producing high-quality work and meeting deadlines consistentlyInitiative and professionalismA relevant tertiary qualification (health, law, or disability an advantage)An awareness of the systemic barriers experienced by disabled people in the health and disability systemSensitivity to the values of other cultural and ethnic groupsAn understanding of, or experience in, the health and disability sector or the ability to obtain such an understandingAwhe utu - Salary rangeAs part of our remuneration framework the base salary range for the position is from $61,600 to $77,000.

Applications can be submitted via https://www.hdc.org.nz/careers/ . Your CV and Cover Letter can be attached within the application.E-mail enquiries to recruitment@hdc.org.nzApplications for this role close 20 August 2025.