ED Reception / Telephonist at Health New Zealand - Te Whatu Ora Tairāwhiti -

We pride ourselves on delivering compassionate care in a fast-paced, high-pressure environment.For more information on living and working in Gisborne click hereAbout youAs an ED Administrator, you will play a pivotal role in the daily operations of our Emergency Department, providing vital support to medical staff and ensuring that patients and families have a positive experience in a time of need.As a Telephonist, you will serve as the first point of contact for patients, families, medical staff, and internal emergency situations ensuring that calls are answered promptly and directed efficiently.

This role is crucial in maintaining communication flow.You will be trained across both positions so ideally we are looking for a team player with a friendly disposition who has strong organisational skills, and the ability to remain calm under pressure.Ideally you will have:Availability to work rostered rotating shifts, covering 24 hour operations across a 7 day week in 8 hour shifts.Minimum of two years experience as a receptionist, telecommunication or similar administration roleExperience with all windows based applicationsStrong communication skills and a professional phone mannerMaintain professional and courteous communication, especially in high-pressure situationsAbility to be flexible in a changing environmentWorking at Health New ZealandHealth New Zealand | Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand.

All applications must be submitted through our online careers portal. If you have any questions about the role, please contact lola.tomoana@tdh.org.nzWe will review applications as received and may proceed with the recruitment process, before the closing date of this advert.