Whangarei - Automotive Customer Service Advisor

Pacific Motor Group is a well-respected multi-franchise dealership in Northland representing Ford, Mazda, Mitsubishi, and Suzuki. We are proud to have been helping Northlanders with all their vehicle requirements for over 100 years. We strive to give exceptional customer service across all branches and departments.

We are currently looking for a friendly and professional Automotive Customer Service Advisor to join our superstar team in Kerikeri!

• Greet and assist customers in person and over the phone with a warm and welcoming demeanor
• Schedule appointments for vehicle services and repairs
• Assist with administrative tasks such as invoicing, data entry, and processing external communication
• Support the service departments with various clerical duties

• Excellent work environment in a friendly and progressive team
• The reassurance of working with an established and expanding company
• You're joining a team that values reliability, honesty and above all Customer Service
• Ongoing training and development with opportunity for career development

• Exceptional communication skills - written and verbal
• Previous experience in a customer service or receptionist role, preferably in the automotive industry
• Strong organizational and time management abilities
• Proficiency in using computer software and office equipment
• Ability to work independently and as part of a team
• A positive attitude and a commitment to providing outstanding customer service

If you are passionate about customer service and have the skills and experience we are looking for, we would love to hear from you!