[ref. w399720] General Manager

Lead a premium village in the Rodney area

• Drive people, quality and performance
• Excellent remuneration

A premium aged-care and retirement provider in North Auckland

About the opportunity

This is a rare chance to lead a high-end aged-care village as General Manager. You'll shape the resident experience, set the culture, and own end-to-end performance from people leadership and clinical partnership to occupancy, quality, and financials.

• People & culture: coach leaders and frontline teams. set standards & lift engagement.
• Resident experience: champion dignity, whanau engagement, complaints resolution.
• Clinical partnership: work closely with the Clinical Manager to uphold safe, high-quality care
• Operations & P&L: budgets, rosters, occupancy growth, vendor management, reporting.
• Quality & risk: audit readiness, compliance, H&S, continuous improvement.
• Community & brand: build strong local relationships and a reputation for excellence.

• A proven people leader with courage for the big conversations and a steady, fair approach.
• 5+ years' leadership in aged care, retirement living, health, disability, hospitality, or related multi-site/service operations.
• Strong commercial acumen (budgets, KPIs, occupancy, rosters).
• Excellent communicator who builds trust with residents, whanau, staff and stakeholders.
• Clinical background (RN or allied health) is a bonus, not essential but partnership with clinical leaders is key.
• Working knowledge of HDSS, NZ H&S requirements, audits, and risk management.
• Continuous improvement mindset, data-informed and values-led.

• Competitive market salary + performance incentives.
• Support from an experienced Clinical Manager and head-office specialists.
• Professional development, leadership coaching, and national peer network.
• Autonomy to shape culture and outcomes in a premium, resident-focused village.
• Rodney location with parking and an engaged local community.

How to apply

Please apply via SEEK with your CV and cover letter. Shortlisted candidates will be contacted as applications are reviewed.

For a confidential discussion, please contact: Robbie McKenzie - RWR Health

027 519 4993 | robbiem@rwrhealth.co.nz