Restaurant Manager

Job Description – Restaurant Manager

You should have a hospitality and/or a management qualification and a Managers Certificate.

• Coordinating and administrating front-office duties.
• Ensure an excellent standard of customer service is delivered at all times
• Take reservations, greet customers and assisting in taking orders when required.
• Supervise staff performance and make sure they adhere to restaurant’s rules and regulations
• Organising group bookings, functions and answering queries.
• Plan, improve and develop menus in conjunction with managers and chefs.
• Supervise the staff and schedule their shifts.
• Assist the manager in selecting and recruiting new staff and train them.
• Assess customer satisfaction by reviewing customer comments or feedbacks.
• Deal with customer’s complaints and concerns in accordance with restaurant’s policies and services standards.
• Ensure that kitchen and dining area are clean throughout the day and good hygiene practice are applied to the business.
• Maintain stock levels and make the necessary orders to ensure efficient running of the business.
• Make price changes of the products as necessary in writing after discussing with the Managers.
• Assist in purchasing, pricing the drinks and keep all drinks and stock related record.
• Hold a Liquor Controller Qualification to manage our licensed premises.
• Ensure compliance with the Sale and Supply of Alcohol Act 2012 and the conditions of our alcohol licence.
• Ensuring adherence of government health, occupational safety and licensing regulations.
• Such other duties that the employer may request time to time.

• Experience in a busy, fast paced environment.
• A proven track record with a solid ability to organise effectively, solve problems quickly and communicate effectively.
• Qualification in management or hospitality at level 6 or above, Managers Certificate and Liquor Control Qualification and at least 3 years of experience in the industry some of which should be in a management role.
• We offer a pay rate between $28 and $36 per hour, working full time (35-45 hours per week).