Business Services Administratorat NZ Ombudsman -

apartmentNZ Ombudsman placeWellington calendar_month 

Mō te Tari o te Kaitiaki Mana Tangata

  • About the OmbudsmanThe Chief Ombudsman works with his staff to help New Zealanders in their dealings with government agencies.
The focus is on handling complaints against government agencies, undertaking investigations and inspections, and encouraging good administration.
The Chief Ombudsman is independent and impartial, with the goal of fairness for all.He wā tino pai ki te hono mai ki tō mātou tari
  • It's a great time to join our officePublic confidence in government institutions is under pressure.
The Office of the Ombudsman in a constitutionally independent role critical to the success of good administration.

Demand for our services is growing and New Zealanders need us to show up in new ways and be more accessible and impactful.We have just completed an organisational transformation, and we are evolving how we do our mahi to have greater impact.

This is a new way of working where kaimahi are genuinely empowered, collaboration is real, leadership is visible and values-driven, and where the people doing the work can see their input shaping the direction of the organisation.Mō tō mātou tira
  • About the teamThe Business Services Team provides office administration and logistical support to staff in both Auckland and Wellington offices.
Becoming part of an exceptional team in a dynamic organisation, where the work is challenging and rewarding.
Your development and growth will be nurtured, and your work recognised and valued.The Business Services team sits in the Corporate Group.
Our Corporate groups' whakataukī is:Ehara taku toa i te toa takitahi, engari he toa takitini.Success is not the work of one, but the work of many.Mō te tūranga
  • About the roleThe Business Services Administrator will be based in our Wellington Office and will work collaboratively alongside the other Business Services Administrators, sharing tasks such as reception duties, on-boarding new staff, security induction, health and safety, facilities and events management, and general administrative support to the office.This role will support business improvement initiatives, and other projects from time to time working closely with the Wellington based Business Services team.There is also an opportunity to bring your tech savvy or upskill on the job around ICT related set up to provide support of this nature in the Office.He kōrero mōu
  • About youTo be successful in this role you will have:Ideally 1-2 years' previous experience in an administration and/or reception roleExcellent interpersonal and communication skillsSound organisational, planning and prioritising skillsComputer literacy skills
  • ability to work with a variety of systems and applications, and with Microsoft Office softwareAbility to multi-task, and to effectively prioritise and execute work in a high-pressure environmentAbility to use initiative and solve problems when requiredStrong customer service ethic, and a positive ‘can do' attitude.Te painga o te mahi tahi me mātou
  • Our benefits, what we offerBecoming part of a friendly and responsive team in a dynamic organisation, where the work is both challenging and rewarding.
Your development and growth will be nurtured, and your work recognised and valued.Genuine career progression opportunities and professional development through training and mentoring by senior members of your teamCompetitive remunerationThree extra Annual Leave days after 12 months of employmentOnsite gym, free to all employeesThree paid office holidays between Christmas and New YearEmployee Assistance Programme (EAP) and other health benefitsMe pēhea te tono
  • How to applyTo apply, click on the ‘Apply Now' button where you will need to register through our online career centre, complete our application form and upload your CV and cover letter.

For further information about this vacancy please email recruitment@ombudsman.parliament.nz.All applicants will have a legal entitlement to work in New Zealand.

Appointees will be subject to criminal convictions check and may be required to achieve and maintain a NZ Government (NZSIS) security clearance.As the Ombudsman's role is to provide fairness for all New Zealanders, it is important that our staff represent New Zealanders from all walks of life.

We value your individuality and how you can contribute to our team.

We encourage applicants from all walks of life.Depending on skills and experience, the salary is expected to be between $55,974 to $73,466, with the midpoint being $69,968.This role is based physically in the office; we are unable to consider remote working for this role.Applications close 5pm, 4 June 2026

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