Retail Assistant - Buys & Loans Operator
Cash Converters is New Zealand’s largest second-hand retailer with affordable financial solutions, giving our customers the freedom of choice.
At Cashies- Responsibility - We are clear, honest, and authentic.
- Perseverance - We show up with grit and determination.
- Equity - Everyday people helping everyday people.
- Potential - We innovate and we grow.
- Community - We do extraordinary things when we do it together.
Our Hamilton Store is looking for a Full-time Retail Assistant - Buys and Loans Operator to join our team.
About the role- This position is a Retail based role, in our Buys and Loans Department.
- You will accurately perform day-to-day transactions in our Buys and Loans department.
- Ensure KPI targets are achieved through actively seeking pricing feedback and trends.
- Build lasting relationships with our customers by actively listening to and understanding their needs.
- Effectively communicate pricing, valuation and pawnbroking options to our loyal customers; and
- Perform all transactions in line with company and legislative requirements.
- Proven customer service experience, ideally within a retail environment.
- Have an interest in Technology, Gaming, Collectables, Jewellery or Tools and Hardware.
- Possess a 'detective' mindset with an eye for detail and the ability to think on your feet.
- Confidently able to negotiate with our devoted customers for a win/win outcome.
- Strong communication skills that build rapport, trust, and demonstrate compassion; and
- Are interested and have the ability to discuss and clearly explain contract details with customers.
- Able to obtain a Second-hand dealers certificate (Police Clearance / Clean criminal history)
- Over the age of 18 years old.
- Supportive Team Culture: Be part of a family style team that celebrates your wins and supports your growth
- Training Provided with real career development opportunities.
- Ongoing store and team bonuses.
- A job that makes a real difference in the lives of our customers.
- 20% Instore Discount.
We will start shortlisting for this position right away!
So, keep your phone nearby! You could be hearing from us soon.
Founded in 1984 in Victoria Park, WA, Cash Converters has proudly grown from a humble homegrown Australian business into a leading name in the retail, pawnbroking, and personal finance industry. Over the past four decades, we've expanded our reach, celebrated 40 years of success and become an ASX-listed international company operating in 15 countries.
Cash Converters supports diversity, inclusion and equal opportunity. We encourage people of all cultures, backgrounds, gender, age, sexual orientation and abilities to apply.