Sales Department Manager

Now, we’re preparing to bring that mission to the many Kiwis!

We’re excited to announce an opening for a dynamic Sales Manager to join our vibrant team at IKEA. If you’re passionate about home furnishings and thrive in a fast-paced retail environment, we want to hear from you!

• 5 weeks of Paid Annual Leave, Parental Leave Pay, and more.
• 24/7 access to our Employee Assistance Program for health and wellbeing support.
• 15% discount for Co-workers.
• Affordable, nutritious meals with complimentary drinks in our co-worker restaurant.
• Provided co-worker uniform.

About this work area

• Securing & optimising sales and profitability of multiple home furnishing departments, by taking ownership of the range and actively promoting the IKEA commercial priorities and volume commitments.
• Acting quickly on commercial opportunities and customer feedback, as well as keeping an active eye on competition, supply, and performance analysis in the market.
• Keeping your departments well-maintained and visually appealing, so customers can easily make purchasing decisions on their own.
• Managing the range for either Market Hall or Showroom, including sales steering and forecasting.

• Creating an environment of trust by encouraging open, constructive, honest, two-way feedback with your team and other colleagues while providing an inspiring and motivating direction for co-workers and engaging them fully in the IKEA objectives.?
• Secure the recruitment, retention, performance management, succession planning and competence development of the team.??
• Ensuring co-workers are actively supported in their daily work and you actively develop, coach and mentor your team through set reviews and on the job conversations.
• Achieving an enjoyable, convenient, and successful shopping and buying experience that leads to increased sales and sustained long-term profitability.
• Actively working towards fulfilling the four tasks of the IKEA store: acting as a highly efficient and staffed sales mechanism, showing home furnishing solutions full of inspiring ideas, serving as a well-qualified home furnishing specialist, and providing a day out for the whole family!
• Demonstrate high leadership capabilities by leading the business through people and making things happen with flexibility, speed, and simplicity.
• Be a thoughtful decision-maker, focusing on performance and delivery while continuously learning and developing.

• Experience as a Sales Manager, Store Manager or equivalent role.

• Proven track record of delivering and implementing short and long-term action plans, consistently reaching performance goals.
• Demonstrated interest in home furnishings.
• Ability to meet budgets and achieve goals.
• Experience in delivering a commercial action plan, maximising sales, and sustaining long-term profitability within an omnichannel retail landscape.
• Previous experience leading a team.
• Skilled in coaching and developing people, securing succession, and building a high-performing team.
• Proficient in digital skills, leveraging technology to enhance business operations and customer experience.
• Business-oriented and results-driven with a strong customer focus.
• Alignment with IKEA values, with a passion for home furnishings and the ability to integrate equality, diversity, and inclusion practices within the workplace.

• The work location for this role once the store is open will be IKEA Sylvia Park & occasionally our external warehouse in Mangere, by Auckland Airport. Until then, you will likely be based from a temporary office in Auckland.
• As our store operates 7 days per week, you must have the availability to work a rotating roster with a mix of day and evening shifts. You also have the availability to work alternating weekend shifts.
• The internal title for this role is Shopkeeper.
• The expected start date for this role is ASAP.
• The first step of the recruitment process will be an application form. If you are successful to the next step, you will be notified via email
• At this stage, applications close 21/07/25.
• IKEA Sylvia Park is a non-smoking workplace.
• Car parking will not be provided and, therefore, IKEA encourages all co-workers to utilise public transport wherever possible.

Come join us!