Cleaning Housekeeping Supervisor

Cleaning Supervisor – Queenstown

We are currently looking for an experienced and motivated Cleaning Supervisor to join our growing team in Queenstown. This is a hands-on leadership role suited to someone who takes pride in delivering high-quality work, leading by example, and ensuring both staff and customers are well looked after.

The ideal candidate will be a strong and reliable supervisor with excellent communication skills, attention to detail, and the ability to manage staff performance, customer expectations, and daily operations efficiently.

Location

Queenstown, New Zealand

Hours

Minimum 30 hours per week

Pay Rate

NZD $30 – $35 per hour (depending on experience)

About the Role

As a Cleaning Supervisor, you will oversee day-to-day cleaning operations across multiple sites and ensure all work is completed to a high professional standard. You will support and lead the cleaning team, handle customer concerns professionally, maintain quality control, and help create a positive working environment.

This role is ideal for someone who is organised, proactive, physically fit, and capable of managing both people and operational tasks effectively.

Supervise and support cleaning staff on daily operations

Lead by example and maintain high cleaning standards

Manage staff performance, attendance, and productivity

Handle customer feedback and complaints professionally

Ensure jobs are completed efficiently and on schedule

Train new staff and provide ongoing guidance

Conduct quality inspections and reporting

Organize daily tasks and staff allocations

Monitor cleaning supplies and equipment

Ensure health and safety procedures are followed

Bed making

Vacuuming, mopping, and sweeping

Dusting and wiping surfaces

Cleaning toilets, bathrooms, and showers

Spray and wipe cleaning

Removing rubbish

Polishing furniture

Laundry duties

Operating basic electrical and mechanical cleaning equipment

Previous professional cleaning experience required

Previous supervisory or leadership experience preferred

Strong communication and team management skills

Ability to work independently and lead a team

Excellent attention to detail

Positive attitude and strong work ethic

Ability to carry out moderate to heavy physical work

Reliable, well presented, and punctual

Able to follow instructions and company procedures

Full clean driver’s licence preferred

Must pass Ministry of Justice and relevant security checks

Applicants must have NZ residency or a valid NZ work visa

Competitive pay rate

Full training and ongoing support

Uniform and equipment provided

Friendly and supportive team environment

Opportunity for growth and long-term career development

A hands-on leadership role within a growing business

If you are an experienced cleaner and confident supervisor who can lead a team, manage customer expectations, and maintain high-quality standards, we would love to hear from you.