Access Coordinator - Taupo Access Hire Ltd

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Taupo Access Hire Ltd is on the lookout for a motivated and organised Access Coordinator to join our operations team!

If you're someone who thrives in a fast-paced environment, has strong organisational skills, and enjoys working with people, machinery, and logistics — this could be the perfect opportunity for you.

About the Role

As an Access Coordinator, you’ll be at the heart of our daily operations — coordinating equipment dispatch, managing driver schedules, liaising with clients, and ensuring everything runs smoothly and safely. You’ll also play a vital role in internal sales, yard duties, and maintaining strong communication across teams and customers.

This role reports directly to the National Operations Manager and plays a key part in our continued success.

Key Responsibilities

Schedule drivers and dispatch equipment to sites
Coordinate inter-branch movements and emergency transport needs
Maintain accurate rental records and contracts
Respond to customer enquiries and provide internal sales support
Monitor GPS and manage fleet allocation
Assist in yard duties including loading/unloading and equipment prep
Ensure health, safety, and compliance procedures are followed
Maintain strong relationships with customers and team members

Support administrative processes including safety documentation and courier management

What We’re Looking For

Experience in dispatch, logistics, or the construction/equipment rental industry
Strong customer service orientation and a professional phone manner
Excellent communication and organisational skills
A positive, team-oriented attitude
Sound knowledge of rental software and equipment processes
Ability to follow operational procedures and safety standards

Full, clean Driver’s Licence (pre-employment drug test required)

Bonus Skills (Not Essential but Great to Have!)

Experience with inventory management or fleet monitoring
Sales experience in access or hire equipment

Familiarity with Taupo region and local contractors

Health & Safety

Taupo Access Hire Ltd places the highest priority on the health and safety of its team. We are committed to providing a safe working environment and complying with all legal and regulatory obligations.

Pre-employment drug screening and possibly a medical will be required as part of our health and safety process.

Why Join Us?

Work with a supportive and professional team
Varied and dynamic role – no two days are the same!
Opportunities for growth and development within the company

Play a key role in delivering excellent service to our customers

Ready to Apply? Send your CV and a brief cover letter outlining why you're a great fit.

For more information, contact Ryan Walden on: 021 985 527

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