Administration Support Officerat Ara Poutama Aotearoa (Department of Corrections)64,717 - 68,434

Administration Support Officer Permanent, full

-time positionBased in the Visits Reception at Waikeria PrisonChallenging but rewarding role Mō te tūnga | About the roleWaikeria Prison are seeking an enthusiastic, self-motivated, committed individual who can complete a wide range of office administration activities.

This is a rewarding and challenging position within an environment that will stretch your skills and offer ongoing support.Responsibilities include but are not limited to:Liaising with our management team and the publicLiaising with organisations and services we work withReception and phone dutiesBooking whanau visits for the men in our careProcessing filesRecord management and ensuring correspondence, reports and other documentation meet Department timelines and standardsProviding administration support across our site by setting up meeting invites, taking minutes, recording actions, communicating with external stakeholders and filingIn this busy role, you will thrive working collaboratively within a team of up to 20 staff on a 7-8 day roster (with weekend work required).

Ngā pūkenga me ngā wheako | Skills and experienceThe preferred candidate will be able to demonstrate:A strong commitment to manaaki in all day-to-day interactionsSound experience and knowledge of office administration practicesResilience when navigating challenging situations in a dynamic environment, with a pragmatic approach to problem-solvingStrong organisational skills, with the ability to adapt, multitask, and meet deadlinesA collaborative mindset, with the ability to contribute positively as part of a dynamic team of administratorsExcellent interpersonal skills and the ability to work with people from diverse backgrounds in a friendly and non-judgemental mannerA high level of integrity, with the ability to maintain confidentiality when handling sensitive and personal informationProficiency in computer software and database systems, including the Microsoft Office Suite (Word, Outlook, Excel), and the ability to quickly learn new systemsIf you have the appropriate skills and experience and are ready to hit the ground running, we would love to hear from you.Applicants must be a New Zealand citizen, holder of a New Zealand residence permit, Australian citizen, or Australian resident with a current Resident Return Visa.

A full New Zealand driver licence is also required for this role.

• $68,434 per annum.

• Department of Corrections, where your work will contribute to improving public safety, reducing re-offending, and address the overrepresentation of Māori in correctional facilities.

As a values-led organisation, we use the principles of rangatira (leadership), manaaki (respect), wairua (spirituality), kaitiaki (guardianship), and whānau (relationships) to guide our work and achieve the goals of our Hōkai Rangi strategy.We value inclusion and diversity in our workforce, and as a Public Service organisation we are committed to building a workforce that reflects the public we serve.

Tono ināianei | Apply NowWe encourage you to review our Hōkai Rangi Strategy to gain a better understanding of who we are as an organisation, and our goals and vision, and how these can be reflected in your application.To submit an application and view the position description, click the apply link.

• applications received via email will not be considered.When applying, submit a tailored CV and a cover letter describing your motivation for joining the department highlighting relevant skills and experience and the alignment to our work.Applications close on: Friday 29 May 2026.If you have any questions or want to learn more about a career with us, contact madeleine.stapleton@corrections.govt.nz, or visit careers.corrections.govt.nz.