Retail Store Manager

We are seeking a Retail Manager to organise and oversee the day-to-day operations of our liquor store in Rotorua. This is a hands-on role responsible for managing store operations, stock, staff, pricing, and overall business performance.

• Wages - $28-$32/hour
• Working Hours - Min 30 hrs/week

• Level 5- Certificate or Diploma is required.
• OR two years of relevant experience is required.
• 3 year experience will be preferred.

Job Duties

Key duties and responsibilities include:

• planning and managing the range of products based on availability and customer demand
• determining stock levels, ordering produce from suppliers, and monitoring product quality and freshness
• setting and reviewing prices in line with market rates and business requirements
• planning and implementing in-store promotions and pricing displays
• overseeing daily sales operations and assisting customers with product selection
• maintaining accurate records of stock levels, wastage, sales, and financial transactions
• preparing budgets, monitoring costs, and controlling store expenses
• recruiting, training, supervising, and rostering staff to ensure adequate store coverage
• monitoring staff performance and ensuring customer service standards are maintained
• ensuring compliance with occupational health and safety, and workplace regulations

The role requires a practical and organised approach, with the ability to manage a small retail business and work actively on the shop floor.

Other Information

Personal attributes and skills required:

• reliable and responsible approach to work
• strong organisational and planning skills
• good communication and people management skills
• ability to work independently and take initiative
• hands-on and practical work attitude
• customer-focused mindset
• ability to work under pressure in a busy retail environment
• attention to detail, especially with stock and pricing
• numeracy and record-keeping skills
• flexibility with working hours, including early mornings and weekends