Service Technician - Agriculture
Rotorua
About us:
Giltrap AgriZone (GAZ) is one of New Zealand’s largest agricultural machinery dealerships but is still a privately owned and operated family business. We’ve continued to grow because we care about and understand what farmers and rural contractors need, and we have a very strong commitment to customer service and finding quality solutions.
As a Service Technician at Giltrap Agrizone, you’ll play a crucial role in maintaining and repairing a wide range of agricultural machinery and equipment. Based in the workshop, you will diagnose issues, carry out servicing, and ensure machinery is operating at peak performance.
Giltrap AgriZone (GAZ) is one of New Zealand’s largest agricultural machinery dealerships but is still a privately owned and operated family business. We’ve continued to grow because we care about and understand what farmers and rural contractors need, and we have a very strong commitment to customer service and finding quality solutions.
We specialise in servicing the brands we sell, including Case IH, New Holland, Giltrap Engineering, Manitou & Hustler to name a few.
About the role:As a Service Technician at Giltrap Agrizone, you’ll play a crucial role in maintaining and repairing a wide range of agricultural machinery and equipment. Based in the workshop, you will diagnose issues, carry out servicing, and ensure machinery is operating at peak performance.
You'll work with industry-leading brands, using your technical expertise to support our customers and keep their operations running smoothly. Backed by a skilled and supportive team, this role offers variety, responsibility, and the opportunity to grow your career in the heart of New Zealand’s agricultural sector.
Your day-to-day responsibilities will include:- Diagnosing and fault-finding using advanced diagnostic equipment.
- Providing exceptional customer service while working as part of the workshop team.
- Ensuring high standards of workmanship, including accurate reporting and paperwork completion.
- Problem-solving and taking a methodical approach to each task.
- Keeping up with training and developing expertise in modern tractor systems and electronics.
- Service work experience, preferably with agricultural tractors and machinery.
- Qualified diesel/heavy machinery Technician.
- Strong fault-finding and diagnostic skills, with the ability to use diagnostic equipment (training provided on new systems).
- A customer-centric approach and the ability to deliver high-level service.
- Excellent communication skills, a strong work ethic, and maturity in handling tasks.
- Must have a full drivers license and able to drive a manual vehicle
- Competitive hourly rate
- Time/half after 40 hours
- Tool allowance
- Health insurance with Southern Cross
- Staff purchasing benefits
- Ongoing training and development
You will work a minimum of 40 hours per week Monday to Friday.
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