Accommodation Manager
Accommodation Manager
Job Summary
We are seeking an experienced and detail-oriented accommodation Manager to oversee all aspects of guest accommodation, staff housing, housekeeping, and related administrative functions.
The successful candidate will ensure exceptional guest experiences, maintain high cleanliness standards, manage staff accommodation efficiently, and support smooth daily hotel and air bnb operations.
Key Responsibilities: Guest Accommodation Management
Oversee daily operations of the Front Office and Housekeeping departments.Ensure smooth check-in and check-out procedures.
Monitor room inventory, occupancy levels, and room allocations.
Handle guest concerns professionally and ensure prompt resolution.
Maintain high guest satisfaction standards.
Housekeeping & Cleaning OversightSupervise housekeeping team and cleaning schedules.
Conduct regular inspections of guest rooms, public areas, and back-of-house areas.
Ensure compliance with hygiene, health, and safety standards.
Manage linen inventory, laundry operations, and cleaning supplies.
Maintain quality control and cleanliness standards at all times.
Staff Accommodation ManagementManage staff housing allocations and maintain accurate records.
Ensure staff accommodation is clean, safe, and properly maintained.
Coordinate maintenance and repairs as required.
Enforce accommodation policies and standards.
Administration & ReportingManage departmental budgets and control operational costs.
Coordinate staff scheduling and approve timesheetsSupport recruitment, training, and performance management of team members.
Maintain accurate inventory and documentation records.
Qualifications & RequirementsProven experience in a similar role within the hospitality industry.
Strong leadership and team management skills.
Excellent organizational and problem-solving abilities.
High attention to detail and commitment to service excellence.
Proficiency in Property Management Systems (PMS) and Microsoft Office.
Strong communication and interpersonal skills.
Employment TypeFull-time
We are an accredited employer