Guest Service Assistant - Hokitika

placeHokitika calendar_month 
Located midway between the West Coast glacier towns and Queenstown, Wilderness Lodge Lake Moeraki sits on the shores of the Moeraki River, surrounded by ancient rainforests of Te Wahipounamu World Heritage Area. Few places on earth can match the lodge’s stunning natural setting.
Walk wild seacoast home to seals and rare penguins, kayak pristine lakes, and explore this unique landscape alongside expert naturalist guides. Premium accommodation, delicious food, and warm hospitality, sets the Wilderness Lodge experience apart.

Wilderness Lodge Lake Moeraki is family-owned and has been at the forefront of nature protection and conservation for over 35 years.

We are currently seeking passionate Guest Service Assistants for the upcoming season. If you enjoy working hands-on across multiple departments and you’re passionate about creating memorable experiences for others, this is the perfect opportunity for you to make your mark.

This is a full-time fixed-term position, starting in October 2025 through to late April 2026. This role has food and accommodation provided on-site at a cost. Couples welcomed!

The successful applicants will have a true passion for delighting guests and offering a memorable experience tailored to the needs of each guest. They will also have strong interpersonal skills and must work well in a team environment.

To be successful you will require:
  • Prior experience in Food & Beverage, Housekeeping, and/or Reception an advantage
  • Good written and verbal communication skills
  • Excellent administrative skills
  • Previous experience in a customer service
  • Ability to think of your feet and work by yourself
  • NZ resident or applicable Visa

This is a fantastic opportunity to allow your level of experience and passion for the industry to shine in an exceptional and remote location.

If you are interested in this opportunity and believe that you have what it takes, then please apply now!

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placeHokitika
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