Support Centre Officer
Temporary Support Centre Officer - 6-month Assignment
We’re currently seeking an experienced and professional customer service specialist for a 6-month Support Centre Officer position based in the heart of Wellington’s CBD. This is a fast-paced, front-line role handling inbound phone calls and email queries, requiring excellent communication skills and strong attention to detail.
Please note: You must be a New Zealand Citizen to be eligible for this role.
Role Details:
- Full-time, Monday – Friday – 40 hours per week
- Office-based – no work-from-home option
- Hourly rate: $32.00 per hour
- Location: Wellington CBD
- Immediate start – pending completion of compliance checks
Key Responsibilities:
- Responding to a high volume of inbound phone calls and email enquiries
- Updating and maintaining accurate client records and documentation
- Coordinating services for clients as required
- Delivering exceptional customer service across all interactions
About You:
- Minimum of 3 years’ customer service experience, ideally in a call centre environment
- Excellent written and verbal communication skills
- Calm, composed, and resilient under pressure
- Fast learner who is confident navigating multiple systems and technologies
- Highly organised, efficient, and self-motivated
- A collaborative team player with strong time management and problem-solving skills
If you’re available immediately and can commit to the full duration of this assignment – or you’re open to other upcoming customer service roles – we’d love to hear from you.
Apply now quoting reference 129860.
Please note: Only New Zealand Citizens are eligible for this position.