[ref. z43045416] Rotorua - Admissions Team Members
Be part of the famous Whakarewarewa legacy and future.
Whakarewarewa – The Living Maori Village is getting ready for an awesome Summer 2025-2026. We are looking for new permanent and casual (on-call) kaimahi to join our fun, friendly Admissions Team. This includes general admissions team members and part-time/casual mahi that may suit someone busy with whanau, study or other responsibilities.
Our Admissions Team are the welcoming face of our organisation. They are the first point-of contact for manuhiri from around the motu and world, whether by phone, email or kanohi ki te kanohi. The Admissions team work together to provide a great visitor experience for all manuhiri who visit Whakarewarewa – The Living Maori Village.
Our team take pride in ensuring world-class customer service for our manuhiri by making every visit enjoyable and a showcase for our Village.
To be successful in this role you will bring:
- A genuine, warm welcome for all manuhiri.
- An interest in meeting and assisting manuhiri from diverse backgrounds and cultures.
- Prior experience in booking systems, point of sale and retail, or the ability to learn new systems and processes.
- A can-do, friendly and collaborative attitude.
- A desire to authentically share our culture, values and manaakitanga with others.
In return we offer a competitive pay rate, flexible hours, a great team culture and a positive, supportive environment.
Skills and Attributes
As a member of our Admissions Team, we value:- A positive attitude.
- Reliable cash handling and reconciliation.
- An interest in our beautiful retail that showcases Maori, local and eco products.
- Your ability to contribute to a multi-award winning visitor experience and culture.
Values
Our team members contribute to a company culture based on our vision, mission, and core values: manaakitanga, kaitiakitanga, whanaungatanga, mauri ora, kotahitanga, rangatiratanga and tikanga.
Experience and Education- Knowledge of customer service or visitor experience.
- Knowledge of booking systems, would be an advantage.
- A relevant qualification that would support your ability to carry out the role.
- An interest in tourism would be an advantage but is not essential.
Applications close: Sunday 27 July 2025, midnight.
Please send your application through Trade Me 'Apply' button on this page, including your resume and cover letter. We are a 7-day a week business, so also let us know what hours you are looking for (eg: fulltime/part-time/permanent/casual/flexible).
Applications will be reviewed as they are received as start date is flexible.