Custody Officerat NZ Police -
We operate by land, sea and air, manage over 860,000 emergency calls a year and are always actively preventing crime and crashes.We're working towards specific goals and targets that highlight our intent to work collaboratively with iwi and communities, other government sectors and business partners to deliver our business and achieve long
- term change.Custody Officer
- Counties Manukau New Year
- New You Counties Police Station Multiple Vacancies March 2026 Start Starting Salary of $74,748.00 12-month Fixed Term NAV JR5375077 Multiple Vacancies starting March 2026 E tῡ ki te kei o te waka, kia pakia koe e ngā ngaru o te wā.
Stand at the stern of the canoe and feel the spray of the future biting at your face Mō te tūnga | About the role The new year is fast approaching, and we are currently recruiting for our 2026 intake for Custody Officers to join New Zealand Police in the Counties Custody Unit.
You will be joining our highly skilled and professional team to manage the health and safety of detainee's whilst they are in our custody and during transit.The role of a Custody Officer is to ensure the safe, secure, and humane containment and transportation of all detainees within the Police Custody environment.
A Custody environment is any location where a person is in police custody, including cells, courtrooms, prisons, hospitals, and the transit between locations.
You will be responsible for ensuring the health and safety of the detainee, monitoring their behaviour and state of mind, providing the appropriate care, and ensuring professional standards are continuously met.These duties include, but are not limited to, prisoner management, both in the custody suite and within a court environment; risk management, with an emphasis on keeping staff and prisoners safe from harm; developing and maintaining interagency relationships; data entry and ensuring legislative compliance.This role requires confident, open-minded people with high attention to detail and an ability to follow stringent safety procedures.
Nga kawenga matua | Key Accountabilities: Strong communication skills, both verbal and written.
Ability to de-escalate emotional situations.High levels of empathy and compassion.
Resilience, perseverance, and calm, professional manner.
Strong attention to detail, accurate and precise, with the ability to record and prepare information such as statements for court.
Duty of care, understanding the welfare, health, safety, and level of care required for detainees.
Strong team player, reliable, trustworthy, flexible to work shifts, weekends, public holidays.
Decisive, cool, calm, and collected, can think on your feet, using your initiative and work well under pressure.
Good computer skills and are comfortable learning new systems, as you will be required to input and update data accurately in Police systems, accurate typing abilities are essential.
He aha taau e kawe mai | What you'll bring Whilst we are looking for skills, knowledge and experience relevant to the role, we also place high importance on your state of mind, the alignment of your values with ours, your ability to contribute to and build high performing teams, and the way that you lead yourself or others.
The successful applicants will have the following skills and attributes: Strong communication skills, both verbal and written.
Resilience and perseverance, with the ability to de-escalate situations in a calm and professional manner.Strong attention to detail, accurate and precise, with the ability to record and prepare information such as statements for court.
Duty of care, understanding the welfare, health, safety, and level of care required for detainees.
Strong team player, reliable, trustworthy, flexible to work shifts, weekends, public holidays.
Decisive, cool, calm, and collected, can think on your feet, using your initiative and work well under pressure.
Good computer skills and are comfortable learning new systems, as you will be required to input and update data accurately in Police systems, accurate typing abilities are essential.
To be eligible to apply you must: Hold a full New Zealand Driver Licence Have the right to work and live in New Zealand.
Be physically fit and able to compete a fitness assessment as part of your recruitment process Be willing to complete a pre-employment Medical Assessment (including a drug test) Be able to work full time and able to cover a variety of shifts (6:30am- 2:30pm / 2:00pm
- 11:00pm / 10:00pm
- 7:00am) including weekends and public holidays, on 6 days on, 4 days off rota This role is Individual Contributor/Emerging Leader level.
You can refer to Indicators for Success for further information on the requirements To view the position description for this role please copy and paste this link into a new browser:https://www.police.govt.nz/sites/default/files/pd/08-2025/custody_officer.pdf Mo tātou | About us New Zealand Police is the lead agency responsible for preventing crime and enhancing community safety.
It works in partnership with individuals, communities, businesses, and other public sector agencies towards the vision of making New Zealand the safest country.Police is the government's largest front-line response agency with around 15,000 staff in large and small communities all over New Zealand and in liaison and policing development roles overseas.
Your development is highly valued at NZ Police.
Our employees enjoy significant investment in their development not only at an individual level, but also at the team and community practice level.
We work hard to match you with work that will both play to your strengths and challenge you in new ways.
The work you'll be engaged in is real, tangible work that directly benefits our frontline and communities.
Taken all together, this means we can offer you career path opportunities to progress in your chosen profession and become a more well-rounded, experienced leader, with opportunities across the range of work we support.
Tono ināianei | Apply now Please note: Applications submitted directly through the Government Jobs Website are no longer considered.
Please visit our Police Careers page and apply that way.If this position sounds like you then click on Apply Now as your new career for 2026 is waiting for you To view more detailed information about our recruitment process along with further details about requirements please click below link: Applicant Information Pack Utu ā-tau | Salary This position is covered by a collective agreement and salary will commence between $74,748.00 and $78,129.00 dependent on skills and experience relevant to the role.
If you have any questions about this vacancy, please contact Mark.Cain@police.govt.nz Applications close at 5pm, Sunday 4th January 2026.Applications will be reviewed and progressed through the process prior to the advert closing so don't delay as your new career for 2026 starts by applying now!Counties Custody Unit are searching for motivated individuals to join the team on a fixed term contract where you will be looking after the people in our care, ensuring their wellbeing is monitored.