Christchurch - Service Technician
You are treated as a valued team member and not a number.
This position is open to applicants with a sound level of previous experience. Service Technicians at Heartland Technology are an integral part of our brand promise – “It’s all about service”. We aim to provide our customers with the highest level of professional and personal customer service from sales, installation and repair through to technical support of our Canon multifunctional products.
You will be responsible for:- Carrying out maintenance and fault resolution on our Canon/Ricoh equipment across Christchurch.
- This includes technical integration of our equipment at installation, ongoing trouble shooting and technical problem solving of our printing products at our customers premises in a professional manner.
- Developing and maintaining strong professional relationships with our customers, and other Heartland staff. Leaving a positive lasting impression with each and every service call or machine installation.
Competencies required: Excellent fault-finding skills with the ability to research and follow through to find an appropriate solution.
- Performing service calls efficiently and effectively in a timely manner.
- Knowledge of IT is important and IT experience or qualifications will be an advantage.
- Ensure customer enquiries are handled promptly and efficiently in a professional manner
- Exceptional communication and time management skills
- Able to function well in a team environment
- Excellent grasp of English, both written and verbal
We support this by offering a great team environment, career development opportunities, ongoing specialised training and benefits which include a competitive salary, company car, and cell phone.
A full and clean driver's license and full New Zealand residency is essential for this position.
If you are driven to succeed, client focused, a team player, have a positive attitude and a sense of humour, then this may be the opportunity for you.
These opportunities are rare, so apply now to join our fantastic team.
This opportunity will remain open until filled. Please apply with CV and cover letter to mailto:jobs@heartland.nz