Administration

placeNew Plymouth calendar_month 
Health New Zealand, Te Whatu, Ora Taranaki. New PlymouthMedical Referral and Scheduling Administratorpermanent Full time.Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is committed to building a health system that serves all New Zealanders.About the RoleAn exciting opportunity to join the Medical Administration team in the role of Referral and Scheduling Administrator / Receptionist.

We invite applications from experienced referral and scheduling administrators to fill this vacancy.As part of our Medical Booking Team, you will be responsible for: Managing incoming referrals and ensuring timely processing Scheduling patient appointments for Outpatient Department clinics and maintaining regular communication with patients Completing administrative reviews and audits Working closely with Consultants, Registrars, Nurse Practitioners, Nurse Managers, and Clinical Nurse Specialists Providing frontofhouse support within the Outpatient DepartmentPlease click here to view the position descriptionAbout the Team/Service/ LocationYou will be working alongside a wider team of medical professionals, referral & scheduling administrators who work together to providing an excellent service, in a trusted environment that is focused on improving the patient journey and delivering care that reflects the needs of our community.For more information on living and working in Taranaki click hereAbout youAs a Referral and Scheduling Administrator you would ideally have experience in a healthcare setting an/or previous experience in an administration and reception role.

Excellent working knowledge in Excel, Word, Email. Desirable skills would include working knowledge of WebPAS/IBA and Concerto patient systems with an in-depth knowledge of all modules is desirable. Attention to detail and ability to troubleshoot.
Knowledge of medical terminology and proven experience working closely with a clinical team. Effective communication. Be able to react effectively in an ever-changing environment.Working at Health New ZealandHealth New Zealand | Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand.
We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and service our community. We welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities.How to ApplyTo apply please click apply now.

All applications must be submitted through our online careers portal by 17 April 2026. If you have any questions about the role, please contact Kerry Cave via Email, Kerry.cave@tdhb.org.nzWe will review applications as received and may proceed with the recruitment process, before the closing date of this advert.

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