Sales and Service Manager - Farmers Botany
We are currently seeking a dedicated Sales and Service Manager to join our experienced and passionate Botany management team!
The Sales and Service Manager position at Farmers offers an opportunity to explore various departments of the store during your tenure, providing exposure and experience across a diverse array of retail offerings. From Women's and Men's Fashion to Homeware and Nursery, our store encompasses a broad range of products.This exposure to such diversity will undoubtedly enhance your skills and position you for a successful future in the retail industry.
At Farmers we don't compromise on our presentation or customer service standards so you can rest assured that you will be working amongst high achievers. As part of a small team of Department Managers reporting through to our Assistant Store Manager you will enjoy the benefits of a wider support network both in store and regionally.
As the Sales and Service Manager you will:
- Drive department sales and take full ownership for the teams sales performance
- Manage, coach, develop and motivate team to exceed sales budgets
- Liaise with VM to ensure all visual elements (banners, windows, hot spots) are in place, on time before store opening
- Drive a customer service culture across departments by ensuring high levels of customer service
- Implement & communicate promotional plans for upcoming events
We are looking for someone who has:
- Experience in a similar position (Store Manager small store or Asst. Manager/Department Manager medium to large store)
- Strong sales coaching competence - proven ability in coaching for sales improvement
- Exceptional customer focus
- Excellent team management experience - can motivate and coach a team to improve sales results
Farmers has a lot to offer their staff:
- We're all about career progression, and supporting our talent through internal succession planning, with many examples of employees that have progressed their career through promotions or transfers across different stores.
- Endless opportunities to grow and develop your skills with ongoing training and development
- The opportunity to complete nationally recognised qualifications
- A comprehensive online learning database specifically tailored to each role in the business
- Generous staff discounts across the Farmers and James Pascoe Group
- Competitive salary and management incentive scheme on offer
- A workplace which gives you a sense of belonging
Supporting Our Community
Farmers are proud to work with a carefully selected group of New Zealand charities to create community-based initiatives to raise awareness, education and funds, to better people's lives.
The is a permanent full time role and will involve weekend work and flexibility for early starts and late nights as part of the management roster.
If you are up to the challenge of being a hands on Department Manager who knows how to lead and motivate your team, build a positive culture, control stock flow, manage reserves and daily merchandising and assist with loss prevention, then we are keen to speak with you.
Entitlement to work in New Zealand
In accordance with the Immigration Act 2009, you will be asked to provide evidence of your entitlement to work in New Zealand during the selection process. If invited to interview, you will be required to bring original documentation with you.Please refer to our Frequently Asked Questions on our Contact Us page for more information.