Shift Manager - Hamilton

Type - Full-time

Pay : $30 - $33

Do you thrive in a fast-paced environment and enjoy leading a team to success?

Ekam B Holdings Limited is looking for two motivated and reliable Shift Managers to help us deliver quality pizzas and outstanding service to our valued customers.

The Shift Managers play an important role in the smooth day-to-day operations of our pizza store. We want someone who can overlook the entire operations of the store.

Key Responsibilities:

• Oversee daily store operations to ensure smooth functionality and operational flow.
• Manage stock levels, conduct inventory checks, ordering stock and ensure appropriate restocking.
• Ensure the store is clean, organized and ensure adherence to hygiene and food safety standards.
• Monitoring and controlling store expenses.
• Managing budgets, sales targets, and profit margins.
• Handling cash registers, banking, and financial transactions.
• Analysing sales reports and implementing strategies to improve performance.
• Implementing in-store promotions and advertising on other platforms such as soical media.
• Ensure exceptional customer service by addressing customer inquiries and resolving complaints.
• Promote sales and upsell products where possible to maximise store profitability.
• Determine staff requirements, train, supervise, motivate, and guide store staffs.
• Assign tasks to team members and ensure they are completed efficiently.
• Address any incidents or safety concerns promptly.
• Ensure compliance with health and safety standards within the store.

Requirements:

• Level 5 Diploma in Business Management or Bachelors Degree in any discipline.
• Minimum 3 years experience in a similar role may substitute the qualification requirement.
• Excellent communication and organisational skills
• Ability to work independently and under pressure.
• Flexible to work weekends, evenings, and public holidays as required.