Retail Showrooms 2IC
Dunedin
Join Our Team as a Retail Showrooms 2IC!
We're on the lookout for a motivated and experienced individual to step into the role of Second-In-Charge (2IC) in our Retail Showrooms team. Reporting directly to the Retail Sales Manager, you'll play a key role in the day-to-day operations of the department—leading by example in customer service and team support.
What You'll Be Responsible For:- Delivering outstanding customer service and ensuring customers remain our top priority.
- Supporting a positive team culture and fostering a collaborative work environment.
- Build and maintain strong, positive relationships with local installers to ensure trusted project outcomes and lasting partnerships.
- Contributing to the overall success of the store by actively supporting company initiatives.
- A genuine passion for delivering exceptional customer experiences.
- Proven leadership and staff management experience.
- Strong organisational and problem-solving skills, with a proactive mindset.
- Excellent communication and interpersonal abilities.
- A commitment to going the extra mile.
- Solid computer literacy.
- Previous retail sales experience is required.
- Flooring product knowledge is essential.
- Excellent time management and the ability to prioritise tasks in a fast-paced environment.
- A thorough understanding of health and safety practices in the workplace.
- A supportive and inclusive team environment where your efforts are recognised.
- Opportunities for ongoing learning and career development.
- Staff purchasing privileges.
If you're ready to take the next step in your retail career and thrive in a leadership role, we'd love to hear from you. This is a full-time position worked Sunday to Thursday, 8:00am – 4.30pm. Please apply online and include your CV and a cover letter.
As part of our commitment to workplace health and safety, we require all employees to undergo a pre-employment drug and alcohol screening.
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