Export Logistics Coordinator

Your Opportunity

Reporting to the Export Logistics Manager, you'll play a key role in coordinating Vitaco stock transfers to Australia, international shipments, and contract customer orders. You'll ensure orders are processed and dispatched efficiently, stakeholders are kept informed, and export documentation remains accurate and compliant.

This is a fast-paced, relationship-focused role where you'll work closely with customers, freight partners, and internal teams to deliver a seamless export experience and keep products moving across global markets.

What you’ll be doing:

• Preparing and completing export documentation accurately and on time
• Coordinating import and export permits, declarations, and export certificates
• Working closely with freight forwarding partners to support smooth and timely shipments
• Monitoring production schedules and finished goods releases to help keep exports on track
• Keeping customers, Market Managers, and key stakeholders updated on shipment progress, permits, and any issues
• Supporting International Market Managers and maintaining accurate customer and shipment records

• Preparing and completing export documentation accurately and on time
• Coordinating import and export permits, declarations, and export certificates
• Working closely with freight forwarding partners to support smooth and timely shipments
• Monitoring production schedules and finished goods releases to help keep exports on track
• Keeping customers, Market Managers, and key stakeholders updated on shipment progress, permits, and any issues
• Supporting International Market Managers and maintaining accurate customer and shipment records
• A practical, solutions-focused approach with the ability to think ahead, manage priorities, and work proactively.
• Strong attention to detail and a commitment to maintaining a high level of accuracy.
• Good working knowledge of Microsoft Office applications, including Excel, Word, and Outlook.
• Previous customer service experience within a New Zealand export, logistics, or shipping environment would be beneficial.
• Experience within an FMCG environment, along with exposure to Navision or other ERP/MRP systems, would be an advantage.

This role would suit someone who enjoys working in a fast-paced environment, thrives on organisation and follow-through, and takes pride in delivering great service and smooth outcomes for customers and colleagues alike.

What we offer:

• Competitive Salary
• Flexible working arrangements that offer work-life harmony
• Wellness initiatives
• A day off on your birthday
• Subsidised on site Café
• A fun and supportive work environment

Vitaco is the home of an outstanding collection of leading New Zealand and Australian supplements, health food and sports nutrition brands. Our four power brands,Nutra-Life, Healtheries, Athena and Musashihave been empowering healthier lives in Australia, New Zealand, and over 30 countries world-wide for over 100 years.

Health and wellness is our passion. From our best-in-class manufacturing capabilities to our dedicated customer service team, Vitaco employs over 650 team members in New Zealand and Australia dedicated to providing the highest quality products for consumers all over the world.

Applications will be considered before the closing date

To learn more about this career opportunity or to apply online, please click Apply Online and you will be taken to our careers page.

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