Senior Client Manager
At Trade Me our vision is to be the place where Kiwi look first.
We're pretty proud to say Trade Me Motors is Aotearoa's most frequented platform for buying and selling all things vehicles. We're currently looking for an Auckland based Senior Client Manager to manage and grow a portfolio of dealers.
You'll establish and grow great relationships and high value business partnerships with your clients through education and tailored solutions that create both client and business value. You'll be someone who can act as a knowledgeable and passionate ambassador for Trade Me Motors with customer aroha at the core of everything you do.
This role will look after a portfolio of clients across the Auckland and Northland region so regular travel is required. A fully expensed company car is provided as a tool of the trade.
**Here is what you can expect from this role:**- Travel within your specific territory, managing and growing effective relationships with the clients in your portfolio
- Develop and maintain expert market and industry knowledge to be viewed as a trusted advisor by your clients
- Develop and maintain expert understanding of your clients commercial and business goals to position Trade Me as the chosen partner to achieve these
- Plan and present product solutions that deliver on the specific needs of your clients, utilising qualitative data held about their business performance
- Identify, develop and implement new business opportunities using our extensive data set; share relevant insights based on Trade Me data
- Manage and maintain an in-person call cycle with a common sense approach
- Effectively use the CRM to track all sales, opportunities and client contact
- Have an eye for continuous improvement and share this with our wider teams to make these happen, to benefit Trade Me and our customers
- Two or more years' experience in a similar Senior Account Management role
- A passion for digital advertising and/or automotive industry experience would be valuable, although not a necessity
- Energetic, driven and enthusiastic for excellent results. You can work independently and know how and when to close a sale
- Skilled at building relationships with a consultative approach
- A great communicator - able to explain ideas simply & clearly, listen carefully to others, and confident to share ideas with others
- Have an understanding of data and how to use it to present to your clients. You can explain in basic terms that drives understanding
You'll have the best time working at Trade Me, and this is why:
**#Flexibility:** Flexible working is the new normal. We have a guideline for our people to be in the office 60% of the time, with the remaining time being flexible. We support you with a home office setup and a utilities allowance to ensure you can work comfortably.
**#Wellness:** Being your best self means caring for your physical and mental wellbeing, we offer lots of resources to help you along the way.
**#Leave:** We support you with leave when you need it, including 5 days of wellness leave each year and 10 days of sick leave from day 1.
**#Social:** Nothing beats getting together to have some fun and celebrate our success. Join us in the office on payday for company paid lunches. Regular Friday drinks and nibbles, annual Trade Me company awards, celebrations and more.
**#Learning:** Whether it's on the job, formal training, mentoring or something else, you'll grow with us from Day 1.
We know some candidates can be reluctant to apply for roles if they feel they don't 'tick all the boxes'. If you're excited about this opportunity, we'd still really like to hear from you so please send us your resume and a short cover note outlining the "Why".
Trade Me is an INZ accredited employer. We truly value diversity and embrace a flexible workplace where people are encouraged to achieve their potential.