Receptionist - Main Entrance

placeWellington calendar_month 
Location: Wairarapa Hospital
Service: Administration Services
Contract: Permanent - Full time

Salary: PSA Administration SECA

Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is committed to building a health system that serves all New Zealanders.

About the role

The Receptionist - Main Entrance, is a very important position within Wairarapa Hospital, you are often the first welcome into the hospital for our patients - whanau and their caregivers, in this role you will provide an efficient, friendly and above all courteous front line customer experience to all who enter.

In this role you will process patient information and contact updates, respond to face-to-face and phone enquiries relating to or assisting patients, receive and receipt account payments and provide back-up switchboard support. You will be required to physically locate, update and send clinical records to the applicable departments in addition to fulfilling health records administrative duties as the service requires.

You will be confident working between multiple and varied information systems and technology.

About our team

You will find yourself working in a collaborative, patient-focussed and supportive team, who are a key part in providing an outstanding service.

About you

The ideal candidate will have outstanding frontline customer service skills, be an effective communicator, a multi-tasking superstar with the ability to prioritise work in a fast-paced environment. You are able to use your own initiative when working unsupervised, be collaborative and have the ability to establish and maintain effective working relationships.

This position is working 80 hours per fortnight (1.0 FTE) Monday to Friday.

Learn more about living in the Wairarapa region click here Wairarapa

Working at Health New Zealand

Health New Zealand | Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand. We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and service our community. We welcome applications from our diverse Maori, Pacific, disabled, and rainbow communities.

How to Apply

To apply please click "apply now." All applications must be submitted through our online careers' portal by 11 June 2025. If you have any questions about the role, please contact Andrea Goodin, Administration Manager at:email Andrea.Goodin@wairarapa.dhb.org.nz

We will review applications as received and may proceed with the recruitment process, before the closing date of this advert.

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