Payroll Team Leader at Health New Zealand - Te Whatu Ora Waitaha Canterbury -

apartmentHealth New Zealand - Te Whatu Ora Waitaha Canterbury placeChristchurch calendar_month 

Christchurch

  • Corporate Office
  • Oxford Terrace Full time permanent position working 40 hours per weekHealth New Zealand is firmly grounded in the principles ofTe Tiriti o Waitangi and is committed to building a health system that servesall New Zealanders.About the RoleHealth New Zealand is seeking an experienced and motivatedPayroll Team Leader to lead a team of specialist payroll and administrationstaff responsible for the accurate and timely delivery of payroll and HRadministration services across a large and complex national environment.This role plays a critical part in ensuring payrollprocessing is delivered efficiently, compliantly, and to a high standard ofcustomer service.
You will lead day-to-day payroll operations, supportcontinuous improvement initiatives, oversee data integrity and complianceactivities, and provide leadership and development to your team.You will also act as a key escalation point for complexpayroll matters and work collaboratively with HR teams, managers, and externalagencies to ensure seamless service delivery.Key ResponsibilitiesTeam LeadershipLead and manage daily payroll processing activities, ensuring accuracy and timelinessEnsure payroll deadlines and query resolution targets are consistently metProvide coaching, support, and ongoing training to payroll team membersAct as an escalation point for complex payroll queries and issuesSupport team capability development through cross-training and upskilling initiativesConduct regular performance and development conversations with staffEnsure all team members have current development plans in placeParticipate in payroll-related projects and system implementations as requiredPayroll & Data IntegrityEnsure payroll and employee data within PSe is accurate andreliable
  • transitioning to AMS Leader later in the year.Support configuration changes and systems enhancements within PSe(AMS Leader and UKG Dimensions (Mahi e Taea)Monitor exception reporting and address data anomalies promptlyEnsure timely data verification and quality control processes are completedRisk, Compliance & Quality AssuranceUndertake regular compliance and fraud detection checksEnsure payroll processing complies with the Holidays Act 2003, collective agreements, and internal policiesSupport a culture of accountability, accuracy, and continuous improvementStakeholder & Relationship ManagementBuild and maintain strong relationships with managers, employees, HR teams, and external stakeholdersEnsure all communication is professional, accurate, and timelyWork collaboratively with HR Consultants, Recruitment, AskHR, and wider HR teams to deliver seamless payroll and HR administration servicesLiaise with government agencies and external organisations including Inland Revenue, NZ Immigration, NZ Police, and Professional Registration Boards as requiredAbout YouYou will be a highly experienced payroll professional withstrong leadership capability and a passion for delivering exceptional servicein a complex environment.Essential Skills & ExperienceCommitment to biculturalism and achieving equitable outcomes for MāoriExtensive people leadership experienceMinimum 10 years' NZ payroll experienceAt least 5 years' experience within a large, complex payroll environmentExperience working with multiple collective agreementsStrong written and verbal communication skillsExcellent customer service focusHigh attention to detail and problem-solving abilityDesired Skills & ExperienceHR qualification or relevant tertiary studyPrevious IR/ER experienceExperience working within the NZ health sectorProcess improvement experienceExperience using AMS Leader and UKG Dimensions Working at Health New ZealandHealth New Zealand | Te Whatu Ora is dedicated to ensuringexcellent healthcare for the people of New Zealand.

We embrace a workforce thatis diverse and inclusive so that we are better positioned to understand andservice our community.

We welcome applications from our diverseMāori, Pacific, disabled, and rainbow communities.
How to ApplyTo apply please click 'apply now.' All applicationsmust be submitted through our online career's portal.

If you have anyquestions about the role, please contact Kerri McCarthy atKerri.McCarthy@TeWhatuOra.govt.nzWe will review applications as received and may proceedwith the recruitment process, before the closing date of this advert.

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